Troubleshooting
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Troubleshooting |
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For any last minute changes, please check the ReadMe file on the ConQuest Online CD.
Occasionally while playing ConQuest Online you will see a dialog box that indicates a Network Anomaly has occurred. When this happens ConQuest Online will immediately attempt to reconnect to the other player (they’re seeing the same message). Do not quit ConQuest Online. Instead, verify that you are still connected to the Internet. Due to Internet traffic, such a reconnection may take up to two or three minutes, though often they are resolved within a few seconds. Sometimes, due to Internet problems, ConQuest Online will not be able to reconnect at all. If you’ve waited for over three minutes and the dialog has not disappeared, then you should quit the game (by pressing ESC) and try again.
If you can see other players in the chat area but no chat appears in the Chat window (you cannot see what they type and cannot see the text that you type), try running ConQuest Online with the /O command line option. This option enables a different system for receiving chat (similar to socket OOB data) that may help.
If you are attempting to trade pieces with another player and the trade fails for some reason, subsequent attempts to trade will probably continue to fail because the previous trade was not resolved. The solution is to exit the game, restart, and log in using the same character. If the last trade attempt was not completed, the game will then check with the server to either complete or cancel the trade and will inform you of the outcome.
ConQuest Online has sound effects that are available if you have a sound piece. If you do not hear any sounds while clicking buttons in the game screen, first check the options by pressing the ESC key and make sure sounds are enabled. If sounds are enabled check your Windows Control Panel.
After running ConQuest Online the first time, there will be entries in your Control Panel’s sound settings, where you can set up sounds to be played when certain events occur in the game. Make sure Windows sounds are enabled and there are sounds specified for the ConQuest Online events.
If ConQuest Online appears to freeze just after you run it and you have an odd sound piece, try running with the /Q command line option to bypass the sound.
There are palette problems when running in 8-bit 256 color mode. The game works, but it might not look its best. Alt-Tabbing in and out of other applications sometimes fixes the palette. This is a feature of Windows 95/98/2000, not a bug in ConQuest Online.
There are problems with some video drivers, such as the Diamond Stealth 3D. If your screen is garbled when running ConQuest Online, first try to get an updated driver from your vendor. If that doesn’t work, you might try one of the standard Microsoft Super VGA drivers on the Windows installation disc.
ConQuest Online works with AOL, but you need to check with them for instructions on installing 32-bit Winsock support. You must be running AOL version 3.0 for Windows 95/98/2000.
AOL Tech Support: 800/827-3338
Rules, Legal Notices, Other Fun Stuff
Please read the ConQuest Online license agreement. By installing and using the game you are agreeing to the license terms and you should understand those terms.
A large part of the ConQuest Online experience is the online chat space. Please observe the same rules of conduct you would observe in any public place. Abusive or offensive behavior including excessive use of bad language will not be tolerated. Use good judgment.
Cheating, specifically by pulling the plug on your modem when you are about to lose, will not be tolerated. Since we can’t tell the difference between that and an accidental disconnection we just count how many times it has happened and trust you not to disconnect intentionally. Don’t break our trust and we won’t have to revoke your registration.
Note that we may need to change the capabilities of some pieces in the future if they are found to be too powerful, not powerful enough, or otherwise imbalanced. GA reserves the right to change any piece at any time, but we will try really hard to use this as a last resort.